Working with Your Applicants/Employees
It’s only natural for applicants and employees to have questions about their background check, so be ready with the answers and resources they’re looking for..
Before, during and after the background checks employees and applicants may have questions about background checks. Most of the questions can be answered quite easily and should be done so whenever possible. If an employer is ever posed with a question they cannot answer, they are more than welcome to refer the applicant or employee to Backgrounds Online. Commonly, applicants’ questions about background checks deal with what exactly will be completed on the check. The release of information provided to employers by Backgrounds Online covers everything that is offered on the website and an employer can point out that anything listed on the release can be checked. That does not necessarily mean everything will be done, but the applicant is giving permission for those searches to potentially be run. Because the applicant will be able to receive a copy of the report upon completion, there really is no reason for an employer to not disclose what exactly will be done during the background check process. Applicants also often question how long the background check will take. Not taking into account the process the employer goes through, background checks submitted to Backgrounds Online average one to three working days. Job applicants will occasionally call Backgrounds Online with questions. Backgrounds Online’s policy is to not speak with applicants until the background check has been completed and the applicant or employee has a copy. Applicants normally want to know when their check will be done, why they did not get the job or they request a copy of their report. The first two questions will be deferred to the applicant’s potential employer and the third will be taken care of for them.
Backgrounds Online is here to help you provide the answers to your applicants’ and employees’ queries.

To learn how Backgrounds Online can help your company call us at 800-838-4804 6:00am - 5:00pm Mon - Fri (PST) for immediate assistance from one of our Background Specialists.

