Backgrounds Online's Knowledge Bank

Effectively answering employee/applicant questions regarding their background check builds a trusting relationship between you and your workforce.

Answering applicants’ questions about their background checks is easy to do and Backgrounds Online is more than happy to assist clients in providing the correct information.

The majority of applicants will want to know what exactly will be searched for on their background check. While the release of information covers all of the products and searches offered on the Backgrounds Online website, it is rare that a client will order everything. Clients can and should let their potential applicants know what will be searched should the applicant ask that particular question.

Another commonly asked question by applicants is how long the background check will take. Not taking into account an employer’s processing time and selection process, Backgrounds Online typically completes reports within one to three days from the time they are submitted. It is perfectly acceptable to answer applicants’ questions of this nature.

Once background checks have been completed and applicants receive their copies they may have detailed questions about what was reported. Instead of answering applicants’ questions alone, employers can have their applicants call Backgrounds Online and a member of our staff will gladly assist in answering applicants’ questions.