At Backgrounds Online we pride ourselves on being a service-driven company. Our goal is and has always been to deliver the best FCRA compliant background check possible - an achievement that would be unattainable without our rock-solid support team.
Though any member of our knowledgeable and friendly support staff can assist you when you call, live chat, or email our office, your most valuable resource will always be your dedicated Account Manager.
Think of your Account Manager as your background screening liaison - your direct link to everything Backgrounds Online. You have an employment screening expert at your disposal who is familiar with your specific hiring needs to guide you through everything from account set up and order submissions to annual reviews of your screening requirements.
Contact your Account Manager today for a fast, friendly response to common inquiries:
Clarification on a completed report
Checking status on a report in-progress
Technical assistance or help navigating your online account
Exploring site features
Product suggestions or assistance building a custom background check
Your Account Manager's name and contact information is available online at any time by visiting www.BackgroundsOnline.com, logging in, and clicking on "My Account" (links are available at both the top and bottom of your screen).