Backgrounds Online Blog

  • Does Run Adequate Background Checks?​

    May 30, 2019
    After a woman with a long and serious criminal history was approved as a nanny, the company’s background screening policies are being questioned.
    Backgrounds Online | May 30, 2019

    After a woman with a long and serious criminal history was approved as a nanny, the company’s background screening policies are being questioned.

    Nanny With A Record

    When a couple in Boston needed help providing care for their children, they turned to The website allows customers to find a variety of providers for seniors, children and pets. Visitors can enter a specific set of criteria to help them pinpoint someone who is well-suited for their situation.

    The Boston couple selected a woman named Stephanie Lee Fox. After she had been employed as their nanny for a few months, the couple determined that Fox had stolen over $280,000 from their bank account. They filed charges and soon after learned their nanny had a lengthy criminal record.

    After the couple’s story went public, the Boston Globe conducted an investigation on Fox. They found 111 charges against her, including theft, identity fraud, forgery and receiving stolen property. These charges were filed in multiple counties where the woman had lived during a seven-year period.

    Fox pleaded guilty to federal bank fraud charges after being arrested for allegedly stealing from the Boston couple. This case brought a great deal of scrutiny to the background screening practices utilized by

    Background Checks For

    People who are approved to provide care must then authorize a background screening. offers four levels. Their website cautions visitors that the results may not be accurate or complete. It also advises customers to do their own research on potential caregivers.

    The couple from Boston suggested that should have, at minimum, uncovered the woman’s criminal records in Massachusetts. Had any details about her convictions been revealed, the couple would not have employed her. At the time Fox was hired, she was on probation and was in the process of paying back debts created by her previous criminal activities.

    Finding Criminal Records

    One of the primary purposes of a background check is to reveal reportable criminal records that could show a person might be a security risk. In the case of Fox, numerous convictions could have been returned in a background report. This information should have immediately disqualified her as a caregiver.

    So how are criminal records found?
    A comprehensive background check begins with a Social Security Number Trace. This confirms the person’s identity and shows counties where they have lived. That information informs a Consumer Reporting Agency where to run county criminal searches. This involves going directly to county courthouses to obtain accurate and up-to-date records.

    The background report can be expanded by adding state, nationwide and federal criminal searches. These searches can show if a person has a conviction in a location where they have not recently lived. When results are found, they are typically followed up with a county search to again obtain the most complete information available.

    Without running a suite of criminal searches, serious convictions can go unnoticed. That was the case with Fox. Had a thorough background check been run; she would not have been approved as a nanny and then hired by the Boston couple.

    Other Cases Against

    The Boston situation is not the only time’s screening policies have been questioned. Cases of abuse and even wrongful deaths have been levied against providers who were listed on the website. In some of these cases, the provider was later found to have a variety of convictions, including drunken driving and violent crimes.

    People who are hired to provide care are expected to be thoroughly screened and deemed safe to work with vulnerable populations. When it is learned that someone was approved as a care provider despite having serious convictions, people may question whether or not it is safe to utilize services from the company that authorized such individuals. The Boston couple who hired Fox was quoted as saying: "The background screening system exists solely to catch people like her. It's a real shame in this case it failed."

    Key Takeaway For Employers

    Every employer is responsible for taking steps to ensure the people they hire or allow to represent them are safe and reliable. This is accomplished by running background checks after an interview or conditional offer and before a final hiring decision is made. These reports show if a candidate has serious criminal records and can verify they have the required education, employment history, license or credential.

    When you are bringing on employees, contractors or volunteers, start with a comprehensive background check. The team at Backgrounds Online can help you create screening packages that are ideal for any type of position. Contact us for expert assistance Monday through Friday from 5am to 6pm PT.

  • ​Starbucks Faces a Class Action Lawsuit for Alleged FCRA Violations​

    May 28, 2019
    A Colorado resident filed a Class Action Lawsuit against Starbucks. He alleges the company wrongfully denied him employment and violated his FCRA rights.
    Backgrounds Online | May 28, 2019

    A Colorado resident filed a Class Action Lawsuit against Starbucks. He alleges the company wrongfully denied him employment and violated his FCRA rights.

    Basis of the Lawsuit

    Jonathan Rosario applied for a job at a Starbucks in Colorado. He was not hired. Rosario says he was denied employment after the coffee company reviewed incorrect information on his background check.

    According to Rosario, some of the records that appeared on his report do not belong to him. He also states that he was not notified of a pending adverse action based on the results of that report. If he did not receive a pre-adverse notice, then he would not have been able to refute the results, which is a right granted by the Fair Credit Reporting Act.

    Background Checks Should Contain Accurate, Reportable Data

    Consumer Reporting Agencies (CRA’s) are authorized to provide employment screening services. These entities must do everything possible to ensure the data they report is accurate and that it can legally be used for employment purposes. This includes taking steps to confirm the identity of every person who is being screened and verifying the data on a background check is for the correct individual.

    When dealing with common names, CRA’s must be extra cautious. Identity Verification is always the first step. CRA's use full names, Social Security Numbers, birth dates and other reliable data points to ensure they are referencing the right person. If these steps aren’t followed carefully, then there is a chance that the screening company could supply data for the wrong person.

    Applicants Must Be Allowed to Dispute Background Check Results

    Even when every precaution is followed, there is a possibility that a report will contain some information for the wrong person. This is a rare scenario, but it can happen due to identity theft or common names. The FCRA stipulates that employers must give applicants time to review the results of their background check and, if necessary, file a dispute before an adverse action occurs.

    According to Rosario, he was not notified of any issues or given an opportunity to dispute the results of his report.

    About the Lawsuit

    Mr. Rosario filed a suit on behalf of himself and anyone who might have gone through the same experience. It is possible that other people who were denied employment at Starbucks could learn about this and choose to participate in the Class Action Lawsuit. If more join, then the claims against Starbucks could increase dramatically.

    Rosario seeks a trial by jury and hopes to recover actual, statutory and punitive damages. He also claims that he suffered monetary damages because he was not granted employment. Furthermore, he seeks compensation for interest, legal fees and any other form of relief the court feels is justified.

    How This Impacts Your Business

    Job seekers who learn about this case may be prompted to consider whether or not they’ve been placed in similar situations. If they have, then they could initiate their own lawsuits.

    This situation should serve as a reminder that it is essential for employers to remain compliant with FCRA regulations. Best practice is to work with accredited CRA’s that provide employment screening services in accordance with federal and state laws.

    If you have questions about compliance or employment screening, please contact Backgrounds Online for assistance. Our staff is FCRA certified and committed to providing compliant and legally viable background check reports that help protect our customers while they make informed hiring decisions.

  • Lyft Announces Ongoing Background Screening​

    May 23, 2019
    To help improve internal safety measures, the rideshare company will regularly background screen all of their drivers.
    Backgrounds Online | May 23, 2019

    To help improve internal safety measures, the rideshare company will regularly background screen all of their drivers.

    Lyft’s Announcement

    In April, 2019, Lyft posted a blog entry to announce an increased commitment to the security of both riders and drivers. It stated that their goal is to make: “every ride— in a car, on a bike, or on a scooter— safe, comfortable, and reliable.”

    Their blog post contained two important declarations. In 2019 they will utilize ongoing background screening services and an improved method for confirming the identity of job seekers. These are essential steps for the company, particularly following a series of terrifying stories about various rideshare operators committing serious crimes while on the job.

    Ongoing Background Checks For Lyft

    Every potential Lyft driver must authorize and pass a background check. This is a common and essential step for all employers - background screening candidates, volunteers and contractors. Lyft uses a background check package that includes identity verification, various criminal searches and a check on all 50 state sex offender registries.

    As of April 2019, the company will also start ongoing screening for their drivers. This service will show them if a current contractor incurs a new reportable conviction. If so, then relevant details can be reviewed to help them determine whether or not the individual remains eligible for employment. Lyft explained that they are doing this to enhance their “ability to detect criminal activity and providing an additional level of safety across the platform.”

    New Identity Verification Policy For Lyft

    Background checks begin with identity verification. Lyft is implementing a stronger validation process. All potential drivers will be asked to provide a valid driver’s license and one other form of “photographic identity.”

    Their goal is to prevent fraud, such as identity theft. In their blog post, Lyft stated that fraud is a rare occurrence for them but they wish to take additional steps to ensure this does not occur. If an applicant is found to have committed fraud; they will be permanently banned from the Lyft platform.

    Lyft’s post included other security measures they are following. Read the full entry.

    Takeaway For Employers

    Every employer is responsible for taking reasonable precautions to protect their customers and the public. That includes watching for candidates who could pose a risk of violence, theft or other crimes. The most important and essential part of this process is running comprehensive background checks that show if the individual has relevant convictions.

    Rideshare companies like Lyft and Uber received a lot of scrutiny and negative press for not having tougher security measures to protect customers. These are prime examples of why every employer must have authoritative vetting and background screening practices that are followed at all times.

    If your organization needs background checks to demonstrate you are performing due diligence, please contact us. Our experienced team can help you put together background check packages that empower you to make informed decisions and create a safe workplace. We are available to assist you and answer questions Monday through Friday from 5am to 6pm PT.

  • More Cities Are Attempting To Ban The Box​

    May 21, 2019
    As the Second Chance movement continues to gain momentum, new Ban the Box laws are being considered and implemented throughout the U.S.
    Backgrounds Online | May 21, 2019

    As the Second Chance movement continues to gain momentum, new Ban the Box laws are being considered and implemented throughout the U.S.

    Ban The Box Basics

    Ban the Box (BtB) laws are designed to create employment opportunities for people who have criminal convictions in their past. Numerous states, cities and employers have implemented BtB laws. While they are not consistent, the basic concept is usually the same. Employers may not include questions about criminal records on their job applications.

    When an applicant checks a box to indicate they have a conviction, the employer is unlikely to consider whether or not it has bearing on their eligibility. In most cases, the individual is immediately disqualified. Banning the box creates more opportunities for people to be interviewed. Candidates who appear to be qualified can then authorize a background check that helps the employer make an informed hiring decision.

    New BtB bills are passed each year. Here are three examples of cities that recently approved or are considering similar laws.

    New Orleans, Louisiana

    The city of New Orleans passed a Ban the Box law in 2016 and created a stronger version in 2019. This one covers applications for city contractors, which were not included in the original bill. Individuals who apply for these contract positions will be asked to authorize a background check after being deemed otherwise eligible.

    New Bern, North Carolina

    New Bern adopted a Ban the Box law in March, 2019. Corey Purdie, a resident, was a major proponent of this bill. He was arrested as a teenager and incarcerated for nine years. When he was released, Purdie had difficulty finding employment. A BtB law could help people who are in similar situations.

    Waterloo City, Iowa

    Waterloo City appears to be on the verge of passing a BtB law. This is not the city’s first attempt. Similar bills were presented in 2012 and 2015, but both were rejected. A new bill was introduced in 2019. This version is expected to pass and become active later in the year.

    Background Checks Remain Essential

    As more Ban the Box laws are created, one thing remains constant. Employers that operate in the U.S. are encouraged to run comprehensive background checks before making hiring decisions. These reports show the employer if a candidate has a reportable conviction and provide useful information such as whether or not the person has a required license, employment history or education.

    Abraham Funchess, Executive Director of the Waterloo Commission on Human Rights, has been a proponent of banning the box since 2012. He believes that people who served their time deserve a second chance and remains strongly in favor of employers performing due diligence. While speaking about background checks, Funchess stated: “We obviously are asking people to continue to let common sense rule. We wouldn’t be asking anyone to uh put sex offenders in schools we wouldn’t be asking people who have embezzled to be working at banks.”

    What Employers Should Know

    If you operate in an area where a Ban the Box law is active, then you may not include questions about criminal records on your job applications. Regardless of your location, current best practice is to run background checks after conducting an interview. Some states have specific requirements – consult with your legal counsel if you are not certain which laws apply for your organization.

    When you’re ready to run background checks, please contact us. Our team keeps up with compliance-related topics and can help you build customized background screening packages. Running them shows you are performing due diligence, dedicated to creating a safe workplace and getting the facts you need before making hiring decisions.

  • MI Passed ​A Background Check Bill For Marijuana Businesses​

    May 16, 2019
    Governor Gretchen Whitmer signed a bill that creates new background screening requirements for the marijuana industry.
    Backgrounds Online | May 16, 2019

    Governor Gretchen Whitmer signed a bill that creates new background screening requirements for the marijuana industry.

    About The Bill

    In 2018, Michigan implemented a law that stipulates any person who has an ownership stake for a medical marijuana business must authorize a state-run criminal background check. Upon satisfactorily passing, the individual can be granted a license. Senate Bill 203 created additional background screening regulations.

    Michigan now requires background checks on individuals who apply for the following positions within the marijuana industry:
    · Managers.
    · Anyone with a direct or indirect business interest exceeding 10%.
    · Any person who has a sole proprietorship.
    · Any person with a partnership or limited liability partnership.
    · General and limited partners.
    · Members and managers of a limited liability company.
    · Corporate officers or employees with equivalent titles for private corporations.
    · Any member of a multi-level ownership enterprise who may annually receive more than 10% of gross or net profits.
    · Individuals or members of non-profit corporations who have shareholders rights (in accordance with articles of incorporation or bylaws).
    · In most of these cases, spouses must also be background screened.

    Senate Bill 203 was signed by the Governor on April 16, 2019. Learn more.

    Support For The Bill

    The bill received strong support from MI lawmakers. Senator Michael McDonald , a sponsor, stated: “The goal of this reform is to provide additional clarity to the state’s medical marijuana law and improve the licensing process for everyone involved. My bill will enable state regulators to more effectively and efficiently do their job and protect Michigan families.”

    Other supporters of the bill were said to feel it will improve the effectiveness of medical marijuana oversight. While the 2018 law regarding background checks is still seen as worthwhile, the overall goal of the new bill is to improve regulations and guidelines for this growing industry.

    What MI Employers Should Know

    Employers in Michigan that are involved in the marijuana industry should be aware of Senate Bill 203. It updates the definition of an “applicant” for a marijuana business license. Individuals who fit this definition will be required to authorize and pass a background check before a license is granted.

    In recent years, a few states have legalized the use of medical marijuana. Additional state laws may follow. As more Americans become involved in this industry, employers must remain compliant with new laws that are passed where they operate. Each employer may wish to consult with legal counsel to review relevant laws and internal policies.

    The Importance Of Background Checks

    Background checks are mandated for various industries and positions. There is a good reason for this. A background report can help a hiring manager determine if a candidate has the qualifications, license, employment history or education they need to succeed. It can also show if an applicant has a serious criminal conviction that could render them ineligible for employment.

    Many convictions are minor and would not cause an organization to refuse to hire a candidate. However, employers should always perform due diligence to check for violent, sexual and other reportable criminal records. Hiring an individual who has a serious conviction can lead to a loss of trust in your brand and legal repercussions.

    If you are hiring, bringing or contractors or in need of volunteers, background checks are a crucial component in your process. The team at Backgrounds Online can help you customize FCRA compliant background checks for any position. Contact us Monday through Friday from 5am to 6pm for immediate expert assistance.

  • Disney Received A Summary Judgment In An Employment Lawsuit​

    May 14, 2019
    Walt Disney Parks and Resorts was sued for two alleged violations of federal law. A California court ruled in favor of the employer.
    Backgrounds Online | May 14, 2019

    Walt Disney Parks and Resorts was sued for two alleged violations of federal law. A California court ruled in favor of the employer.

    About The Case

    A lawsuit known as Culberson v. Walt Disney Parks and Resorts was considered at a California court. Culberson was the lead plaintiff in this class action suit. He alleged that Disney was guilty of two violations of the Fair Credit Reporting Act (FCRA).

    The lawsuit asserted that Disney failed to properly inform job seekers of their intent to run background checks. It also accused the employer of not following a federally mandated adverse action process. Claims like these are common. They can be extremely costly for employers who are found to have willfully violated the FCRA.

    This case was reviewed at the Los Angeles Division of the Superior Court of California. Disney was granted a summary judgment which meant the lawsuit would be dropped without the need for a trial. While this outcome was against the plaintiff, every employer should have policies in place to ensure they follow laws where they operate. This includes complying with the FCRA.

    Disclosure Claim

    Before running a background check, employers must provide a document that discloses their intent to do so. The person who is meant to be screened must give consent to this and an authorization form. Both must be standalone documents that do not contain any additional content. Learn more.

    Culberson claimed Disney’s disclosure included unnecessary content. While this may have technically been true, the court considered whether or not it constituted a willful violation of the FCRA. They determined it did not and noted that this situation failed to demonstrate “objective unreasonableness.”

    Adverse Claim

    Every employer has the right to review background checks for applicants, employees, contractors and volunteers. In some cases, an organization may wish to deny employment based on something contained in that report. Before doing so, they must send the person a letter that states an adverse action is being considered, a copy of the background check and other documentation. The applicant must then have time to review this information and file a dispute if they feel something is incorrect. Until this process is complete, the employer cannot take an adverse action.

    In the lawsuit against Disney, Culberson claimed the employer took adverse actions before completing this mandatory process. The suit alleged Disney has an internal status that labeled certain candidates as “No Hire.” This was said to indicate the employer made hiring decisions before job seekers were allowed to appeal.

    The court disagreed. Their findings said Disney only used “No Hire” internally and that was not the same as making a final determination. Therefore, the employer was not found to have violated the adverse action process.

    What Employers Should Know

    Every employer should be aware that they must comply with relevant federal and state laws. Failure to do this could result in class action lawsuits, fines or other repercussions.

    Backgrounds Online provides educational resources and documents that can help bolster your compliance efforts. We offer sample disclosure and authorization forms that can be customized as needed. Our site also contains sample pre-adverse and adverse notices as well as information on how to handle all these tasks properly.

    If you need to run background checks for employment-related purposes, please contact us. Every member of our processing team earns their FCRA certification and stays educated on background screening laws and best practices. We are available Monday through Friday from 5am to 6pm PT.

  • 2 New Background Screening Laws ​In New Mexico​

    May 09, 2019
    Employers that operate in New Mexico should be aware of a new expungement law and updates to the state’s Ban the Box bill.
    Backgrounds Online | May 09, 2019

    Employers that operate in New Mexico should be aware of a new expungement law and updates to the state’s Ban the Box bill.

    Ban The Box Updates

    New Mexico has an active Ban the Box law that prohibits public sector employees from including question about criminal convictions on job applications. A new law known as the Criminal Offender Employment Act was signed on April 3, 2019. It states that private employers may not ask about an applicant’s arrests or convictions until after “a review of the applicant's application and upon discussion of employment with the applicant.”

    This law expands the state’s Ban the Box policies to encompass private organizations. Every employer in New Mexico is still encouraged to run criminal background checks on potential employees, contractors and volunteers. The bill specifies that a criminal history can be sufficient cause to deny employment. However, it will help ensure that an employer cannot automatically disqualify a job seeker before completing an initial review of the candidate’s qualifications.

    This act becomes effective statewide by mid-June of 2019.

    New Expungement Law

    A law known as the Criminal Record Expungement Act was also signed on April 3, 2019. It grants New Mexico residents the right to have certain types of arrest and conviction records expunged. To do this, the person must file a petition with the court. If their request is granted, then the record(s) in question can be sealed.

    Once a criminal record is sealed, it cannot be reviewed or considered by employers. That means it will not be available on a background check.

    Exceptions can be made for certain positions such as law enforcement or medical workers. The Act decrees: “Upon entry of an order to expunge, the proceedings shall be treated as if they never occurred, and officials and the person who received the order to expunge may reply to an inquiry that no record exists with respect to the person; provided that arrest or conviction records shall be disclosed by the person and officials in connection with any application for or query regarding qualification for employment or association with any financial institution regulated by the financial industry regulatory authority or the securities and exchange commission.”

    This bill becomes effective on January 1, 2020.

    Employers In New Mexico

    Governor Michelle Lujan Grisham signed these bills and they cover most employers in the state. If you operate in New Mexico you should prepare for compliance with both laws.

    Every employer should create and maintain written hiring and background screening policies. When new laws are implemented, these policies should be reviewed and updated as necessary. For example, employers in New Mexico can add information about these two laws and ensure everyone involved in the hiring process is aware of and prepared for any required changes.

    Keep Up With Laws Where You Operate

    It is the responsibility of every employer to be aware of and compliant with laws that are in effect where they operate. To help, Backgrounds Online provides educational resources such as this blog, a monthly newsletter and more.

    If you need to run background checks that comply with federal and state laws, please contact us. Our processing team members earn their FCRA certification and work diligently to keep up with laws that impact our customers. We are available to assist you Monday through Friday from 5am to 6pm PT.

  • N Carolina State Employers May Not Ask About Salary History

    May 07, 2019
    Executive Order 93 prohibits state agencies from asking job seekers about their current or previous salary history.
    Backgrounds Online | May 07, 2019

    Executive Order 93 prohibits state agencies from asking job seekers about their current or previous salary history.

    Equal Pay Day In North Carolina

    April 2, 2019 was known as Equal Pay Day in North Carolina. Governor Roy Cooper signed Executive Order 93 which addresses a gender-based wage gap in the state. The Governor shared his thoughts on this subject: “Women have strengthened our state and our country for generations, but an unfair wage gap continues to hurt women workers—especially women of color. My administration is taking action to address the gender pay gap among state workers.”

    According to a Press Release (PR) issued by the Governor’s office, the median wage for men in North Carolina is $45,000 while women only earn around $36,400. The PR further stated that this gap is even larger for women of color. Executive Order 93 is a step towards fixing that issue.

    Executive Order 93

    The Order bans all state agencies from asking job seekers about their salary history. It also stipulates that these employers may not use a person’s salary information, if it is known, when determining what compensation to offer.

    To help enforce this, the North Carolina Office of State Human Resources (OSHR) will make “best efforts” to ensure state agencies do not use salary information in a “discriminatory manner when making employment decisions.”

    Every state employee’s salary is public record in North Carolina. OSHR will monitor salaries to look for potentially discriminatory practices. Barbara Gibson, Director of OSHR spoke in favor of this order. She said: “State government is committed to ensuring that all women have fair and equitable compensation. We appreciate Governor Cooper’s commitment to leveling the playing field for women, who represent a large portion of state government's workforce."

    Read the Executive Order.

    Salary History In The U.S.

    North Carolina is not the only state dealing with gender-based salary disparity issues. Several others have passed laws that prohibit employers from asking job seekers about their current or previous salary. Various cities have also passed similar laws.

    To help raise recognition about the wage gap, a group of equal rights advocates started a website called Equal Pay Day. It discusses wage gaps by gender and demographic. The site also has information about Equal Pay Day events throughout the nation.

    What Employers Should Know

    As new laws are passed to reduce wage gaps, employers should be aware that it may not be legal to ask applicants about their salary history. Even if you don’t operate in a state or city where a law is currently in place, one could be implemented in the future. Employers should document their hiring and screening policies and review them periodically to ensure they continue to cover all relevant laws.

    If you are bringing on employees, contractors or volunteers, please contact us. Our team works hard to keep up with laws the impact you. We can help you build background screening packages that are ideal for any position and we provide numerous resources to educate you about laws that are active in your state or industry. Our team is available Monday through Friday from 5am to 6pm PT.

  • Mississippi Is Considering A Fresh Start Act

    April 30, 2019
    A proposed bill would allow ex-convicts to obtain licenses that are required for various career paths.
    Backgrounds Online | April 30, 2019

    A proposed bill would allow ex-convicts to obtain licenses that are required for various career paths.

    What The Bill Hopes To Accomplish

    According to the Mississippi Center for Public Policy, MS has the third highest rate of incarceration in the country. There is great concern that people who spent time in prison will be unable to find jobs after serving their sentences. An inability to obtain employment often leads to more criminal acts and increased recidivism.

    To help prevent this, the state is considering House Bill 1284, which is also referred to as the Fresh Start Act. It would help ex-convicts obtain the licenses they need to acquire a variety of jobs in the Magnolia State. Many positions - such as barber, teacher and nurse - require a license. Without one, a job seeker will be ineligible to work in multiple industries. Currently, Mississippi residents who have criminal convictions are prohibited from obtaining certain licenses that are required by many industries.

    State Representative Mark Baker spoke in favor of the proposed bill. “It is clear to us that obviously employment is the number one precursor in the reduction of recidivism. Fresh Start is an important piece of legislation which will begin to allow individuals and open up the barriers for individuals to reintegrate back into the work force."

    The Fresh Start Act would provide credentialing opportunities for more than 60 professions. There would, however, be limitations. Individuals who served their time, were not arrested again and are actively trying to change their lives would be qualified. People who get arrested again are not likely to be approved.

    Second Chance Laws

    This bill would be considered part of a Second Chance movement that has been growing throughout the U.S. The most well-known example is Ban the Box, which calls for the removal of questions about criminal history from job applications.

    Second Chance laws encourage employers to run criminal background checks after an interview or conditional job offer. While the primary goal is to give ex-convicts new employment opportunities, these laws can also benefit employers by giving them a larger applicant pool.

    Running Background Checks

    Employers in MS and throughout the country always run background checks when hiring new employees, bringing on contractors or considering volunteers. Background checks show if a job seeker has a serious criminal history that could present a risk to the employer or the public. They also provide essential information about an applicant’s employment and education history. Running them demonstrates you are performing due diligence and provides information that helps you build strong teams.

    When you are ready to screen people on behalf of your organization, please contact us. The experienced team at Backgrounds Online can help you build custom screening packages that show if a candidate has a reportable conviction, required license and is otherwise qualified for the position. We are available to assist you Monday through Friday from 5am to 6pm PT.

  • A University Revoked 25 Job Offers Due To Background Checks​

    April 23, 2019
    In 2018, the University of Illinois made conditional job offers to numerous applicants. After reviewing background checks, 25 offers were withdrawn.
    Backgrounds Online | April 23, 2019

    In 2018, the University of Illinois made conditional job offers to numerous applicants. After reviewing background checks, 25 offers were withdrawn.

    The University’s Hiring Process

    Every year, thousands of people apply for positions at the University. Those who appear to be eligible move on to the next step. After resumes are reviewed and interviews are conducted, the University determines which people are most qualified. Those individuals are granted a conditional job offer.

    At that point, the applicants are asked to authorize a background screening. These background checks can verify each person’s employment and educational history and show if they have any reportable convictions. This information helps University administrators select the best person for every job opening.

    25 Offers Revoked

    A report created by the University’s Vice President and Chief Human Resources Officer was submitted to the Board of Trustees in March 2019. It stated that 4,569 background checks had been run on job seekers over the last twelve months.

    Out of those, 25 conditional offers were withdrawn. According to the report, this can happen if a candidate has a criminal conviction that is a: “nexus to the duties and responsibilities of the position sought.” The revoked offers were said to represent approximately.2% of the background checks the University ran within a one year period.

    Background checks can return a variety of reportable criminal records. It is important to note, however, that not every conviction warrants denial of employment. Convictions should be reviewed to determine how long ago they occurred, if they are relevant to the position and whether or not hiring the person could create a risk for the employer, existing staff or the public.

    At the University of Illinois, a Hiring Risk Assessment Review Committee reviews convictions and makes recommendations Their goal is to determine if a candidate’s criminal history renders them ineligible to work with and around students. The Executive Director of University Relations said this about the process: “The safety of University students and employees is one of the highest priorities of the University. This is just one element of the things that the University can do to try and ensure that level of safety to the best of its ability.”

    Creating A Safe Work Environment

    Every employer is responsible for taking steps to ensure the safety of their staff, customers and anyone who has contact with people who represent their brand. Running background checks is an ideal way to demonstrate you are performing the due diligence that is required to create and maintain a safe work environment.

    If you are bringing on employees, contractors or volunteers, then it is paramount to first run criminal background checks. The experienced team at Backgrounds Online can help you customize FCRA compliant background screening packages that are perfectly suited for any position in every industry. Contact us for immediate assistance from a certified background screening professional. We are available Monday through Friday from 5am to 6pm PT.

  • A Study On Uber’s Background Check Practices Was Released

    April 16, 2019
    The Pennsylvania Public Utility Commission conducted an investigation on Uber’s background screening policies. Their results were released in March, 2019.
    Backgrounds Online | April 16, 2019

    The Pennsylvania Public Utility Commission conducted an investigation on Uber’s background screening policies. Their results were released in March, 2019.

    Reason For The Study

    In 2018, CNN investigated Uber’s background screening and vetting process. They found more than 100 drivers had been “accused of sexually assaulting or abusing their passengers in the past four years.” These results were startling and put a strong focus on the company’s hiring and background check policies.

    Rideshare companies like Uber were granted the right to operate in PA by Senate Bill 984, which was signed by Governor Tom Wolf in 2016. Part of the agreement stipulated that these companies must run background checks on all drivers. In a blog entry, the Governor wrote: “This bill also protects consumers with background checks and thorough vetting for drivers, making sure we are doing all we can to keep riders safe and secure.”

    To help confirm and ensure the safety of PA residents, the Pennsylvania Public Utility Commission investigated Uber’s screening policies. Once completed, they released a report with their findings and recommendations.


    The Commission found several areas in which Uber must improve. They included:

    Implement Ongoing Background Screening. Uber runs background checks on people before granting them driving jobs. The Commission decreed that drivers must also authorize ongoing criminal monitoring to see if they incur new convictions.

    Improve safety features on the mobile app. The commission recommends using more visible icons to help users identify and quickly access essential safety features on the Uber app.

    Provide more details about complaints. Uber allows riders to file complaints, but the commission determined that most cases don’t provide sufficient details. The company is expected to make improvements in this area.

    Share information about deactivated drivers. If a driver is let go due to safety concerns, then Uber is asked to share that information with relevant authorities.

    Provide safety initiatives to all users. The commission noted that Uber has introduced safety features that are not yet accessible to everyone. They are asking for these features to be made more readily available.

    Set goals. While Uber has implemented various performance metrics, the Commission determined they must also establish “key aspects of business performance (that) indicate how well the company is performing and drive improvement.”

    Formalize policies. The commission decreed that Uber should have well-documented hiring and background screening policies. When ready, they should be available to everyone involved in hiring.

    Read the full report.

    Implementation Policy

    In addition to their report, the Pennsylvania Public Utility Commission created an Implementation Plan. It covers each recommendation and includes discussion about how these topics will be addressed. This document includes information about when each task must begin.

    Read the implementation policy.

    Takeaway For Employers

    Background checks serve several purposes. They help employers make informed decisions by providing details about a candidate’s qualifications and eligibility. These reports can also provide a variety of criminal records searches that show if the individual has reportable convictions.

    Current best practice is to review any conviction and determine if it is relevant to the position. Individuals who will provide services directly to consumers, such as rideshare operators, are subject to extra scrutiny. Public safety is a key issue for such jobs. Employers should be aware of the necessity to run criminal background checks before hiring and to utilize ongoing monitoring that helps ensure employees and contractors remain eligible.

    Backgrounds Online is a Consumer Reporting Agency that provides FCRA compliant background checks, ongoing criminal monitoring and other essential services. If you need background reports that help you make informed decisions, create a safe workplace and show you are performing due diligence, please contact us. We are available to assist you Monday through Friday from 5am to 6pm PT.

  • California May Seal Around 8 Million Criminal Records​

    April 09, 2019
    A proposed bill would automatically seal close to 8 million criminal records that are currently available in the golden state.​
    Backgrounds Online | April 09, 2019

    A proposed bill would automatically seal close to 8 million criminal records that are currently available in the golden state.​

    About The Bill

    California residents have a legal right to request certain types of criminal records be sealed. According to San Francisco District Attorney George Gascon, nearly 80% of these records remain open. He believes most people are unaware this option even exists.

    The proposed bill would automatically seal convictions for drunken driving, burglary and other “low level” crimes. If that happens, these records would no longer be available to the public.

    Sealed records will still be available to law enforcement. Police officers would be able to review these convictions if a person is arrested and accused of another crime. They would not, however, legally be available to employers, landlords or anyone else who accesses public records.

    The Reason For This Bill

    There is an ongoing movement in the United States to create “second chances” for individuals who have minor or outdated criminal records. People who were once incarcerated often have trouble finding jobs, places to live and other necessities. Bills like the one proposed in California are intended to help these individuals.

    If passed, this bill would result in the sealing of convictions for residents who served their sentences satisfactorily, completed any probationary time and were not arrested again. It would also automatically seal numerous arrest records that did not result in convictions. Although the people who have these records can currently ask for them to be sealed, the majority may be unaware of this possibility.

    How The Process Would Work

    The California Department of Justice will build a database of records that are eligible to be sealed if this bill becomes law. It would work similarly to technology that was used to eliminate nearly 9 thousand marijuana convictions. Records placed into this database would then be sent to the county courts where they originated. Once there, the records would be sealed at the local level.

    Supporters of this bill believe it is in line with other California policies that lessen penalties and ensure outdated or minor criminal records are not publicly available. San Francisco Assemblyman Phil Ting supports creating opportunities for people who have been rehabilitated. He stated: "Rehabilitation begins with a fresh start. You can't get a fresh start with something still on your record."

    What This Could Mean For California Employers

    This bill would eradicate millions of convictions and arrest records in California. Once a record is sealed, it can no longer be used to help make hiring, promotion or other decisions regarding the individual. It would be as if the record never existed. The team at Backgrounds Online will keep up with this proposed bill and provide additional details if it passed.

    Employers should also be aware that they may only use current background checks that contain reportable information. If an employer relies on a report that is outdated or provided by a public records aggregator that does not comply with federal regulations, they could be sued or face other repercussions.

    Complying With Employment Laws

    To help ensure compliance with federal and state laws, employers should rely on the services of a Consumer Reporting Agency (CRA) that is accredited by the National Association of Professional Background Screeners (NAPBS). A CRA, like Backgrounds Online, only uses up-to-date records that can legally be reviewed and considered for employment-related purposes.

    Backgrounds Online keeps up with current and upcoming laws that affect employers throughout the nation. If you need assistance with your background screening efforts, please contact us. Our experienced team is FCRA certified and available to help you Monday through Friday from 5am to 6pm PT.