COVID-19: What To Expect From Backgrounds Online
Last Updated: August 05, 2020
We’re doing everything possible to provide essential screening services while keeping our team safe during this difficult time.
How Backgrounds Online Is Operating
Like every business, we’re working hard to keep up with the rapid changes brought on by the COVID-19 pandemic. Though we will be impacted, our goal is to continue to provide superior service, limit personal risks for our team and adhere to federal, state and local guidelines. We are currently:
- Allowing members of our team to telecommute.
- Monitoring the status of courthouses and third-party data providers.
- Following all best practices recommended by the CDC and other reputable organizations.
- Updating this blog entry as needed to keep you informed.
Pennsylvania Motor Vehicle Records Delayed
Employees at the Pennsylvania Department of Motor Transportation (DMT) will work remotely until at least March 31, 2020. They will be unable to process motor vehicle record requests during that time.
The DMT hopes to resumes standard processing of motor vehicle record requests on March 31.
Current Court Closures
New closures will be highlighted in yellow.
| County | State | Date of Closure | Length of Closure |
| Washington | AR | 06/09/2020 | Unknown |
| Contra Costa | CA | 07/08/2020 | Unknown |
| El Dorado - Delayed | CA | 03/17/2020 | Unknown |
| Humbolt | CA | 03/25/2020 | Unknown |
| Imperial - Delayed | CA | 04/20/2020 | Unknown |
| Kings | CA | 04/27/2020 | Unknown |
| Los Angeles - Delayed | CA | 03/17/2020 | Unknown |
| Marin - Delayed | CA | 03/17/2020 | Unknown |
| Mendocino | CA | 06/23/2020 | Unknown |
| San Francisco | CA | 03/17/2020 | Unknown |
| San Joaquin - Delayed | CA | 03/17/2020 | Unknown |
| San Luis Obispo - Delayed | CA | 03/20/2020 | Unknown |
| San Mateo - Delayed | CA | 05/21/2020 | Through 05/21 |
| Santa Clara | CA | 03/17/2020 | Unknown |
| Shasta | CA | 07/08/2020 | Unknown |
| Solano | CA | 07/08/2020 | Unknown |
| Tulare | CA | 03/17/2020 | Unknown |
| All Counties - Delayed | CT | 03/26/2020 | Unknown |
| District of Columbia | DC | 03/23/2020 | Unknown |
| Bibb | GA | 07/08/2020 | Unknown |
| Berrien | GA | 04/03/2020 | Unknown |
| Bryan | GA | 07/08/2020 | Unknown |
| Clayton - Delayed | GA | 03/16/2020 | Unknown |
| Clinch | GA | 04/03/2020 | Unknown |
| Chattooga | GA | 07/29/2020 | Unknown |
| Cobb - Delayed | GA | 03/19/2020 | Unknown |
| Coweta - Delayed | GA | 03/19/2020 | Unknown |
| Dougherty | GA | 07/08/2020 | Unknown |
| De Kalb | GA | 03/30/2020 | Unknown |
| Fayette - Delayed | GA | 04/01/2020 | Unknown |
| Fulton | GA | 03/10/2020 | Unknown |
| Gwinnett - Delayed | GA | 03/19/2020 | Unknown |
| Hall | GA | 06/25/2020 | Unknown |
| Hancock | GA | 03/25/2020 | Unknown |
| Henry | GA | 07/02/2020 | Unknown |
| Johnson | GA | 03/25/2020 | Unknown |
| Lanier | GA | 04/03/2020 | Unknown |
| Newton | GA | 03/19/2020 | Unknown |
| Richmond | GA | 03/19/2020 | Unknown |
| Seminole | GA | 07/28/2020 | Unknown |
| Walton | GA | 04/02/2020 | Unknown |
| Ware | GA | 07/06/2020 | Unknown |
| Cook - Delayed | IL | 03/23/2020 | Through 05/01 |
| All Counties | KY | 03/17/2020 | Unknown |
| Orleans - Delayed | LA | 03/30/2020 | Delayed |
| St. John the Baptist | LA | 03/23/2020 | Unknown |
| All Courts | MA | 03/16/2020 | Unknown |
| All Courts | MD | 03/16/2020 | Unknown |
| Allegan | MI | 05/28/2020 | Unknown |
| Cass | MI | 05/28/2020 | Unknown |
| Crawford | MI | 05/28/2020 | Unknown |
| Eaton | MI | 03/17/2020 | Unknown |
| Gladwin | MI | 03/30/2020 | Unknown |
| Kalamazoo | MI | 03/17/2020 | Unknown |
| Macomb | MI | 03/19/2020 | Unknown |
| Mecosta | MI | 03/30/2020 | Unknown |
| Midland | MI | 05/28/2020 | Unknown |
| Missaukee | MI | 03/30/2020 | Unknown |
| Monroe | MI | 03/30/2020 | Unknown |
| Montcalm | MI | 05/28/2020 | Unknown |
| Muskegon | MI | 03/17/2020 | Unknown |
| Newaygo | MI | 05/28/2020 | Unknown |
| Oakland | MI | 03/19/2020 | Unknown |
| Ogemaw | MI | 03/30/2020 | Unknown |
| Osceola | MI | 03/30/2020 | Unknown |
| Otsego | MI | 07/08/2020 | Unknown |
| Saginaw | MI | 03/30/2020 | Unknown |
| Sanilac | MI | 03/25/2020 | Unknown |
| St. Joseph | MI | 03/30/2020 | Unknown |
| Van Buren | MI | 03/20/2020 | Unknown |
| Washtenaw | MI | 07/08/2020 | Unknown |
| Adams | MS | 07/16/2020 | Unknown |
| Bolivar | MS | 07/22/2020 | Unknown |
| Hancock | MS | 07/24/2020 | Unknown |
| Harrison | MS | 07/16/2020 | Unknown |
| Itawamba | MS | 07/09/2020 | Unknown |
| Jackson | MS | 07/16/2020 | Unknown |
| Leake | MS | 07/16/2020 | Unknown |
| Lee | MS | 07/16/2020 | Unknown |
| Prentiss | MS | 07/09/2020 | Unknown |
| Sunflower | MS | 07/16/2020 | Unknown |
| Tallahatchie | MS | 07/16/2020 | Unknown |
| Tate | MS | 07/16/2020 | Unknown |
| Lewis and Clark | MT | 04/07/2020 | Unknown |
| All Courts | NC | 03/16/2020 | 30 days |
| All Courts | NJ | 03/17/2020 | Unknown |
| Albany | NY | 03/18/2020 | Unknown |
| Clinton | NY | 06/09/2020 | Unknown |
| Steuben | NY | 07/31/2020 | Through 08/08 |
| All Courts | PA | 03/26/2020 | Unknown |
| All Courts | PR | 03/31/2020 | Unknown |
| Bradley | TN | 06/04/2020 | Unknown |
| Coffee | TN | 06/10/2020 | Unknown |
| Lake | TN | 06/30/2020 | Unknown |
| Wayne | TN | 07/09/2020 | Unknown |
| Dallas | TX | 06/24/2020 | Unknown |
| Braxton - Delayed | WV | 03/25/2020 | Unknown |
| Hampshire | WV | 03/25/2020 | Unknown |
| Harrison | WV | 03/25/2020 | Through 05/15 |
| Lewis | WV | 03/25/2020 | Unknown |
| Roane - Delayed | WV | 03/25/2020 | Unknown |
| Upshur - Delayed | WV | 03/25/2020 | Unknown |
Business Disruptions
In addition to court closures, many businesses have temporarily shut down or decreased hours at this time. This can affect our ability to obtain verifications from employers and educational institutions.
While it is not possible to create a list of businesses that are currently disrupted, if you submit a verification request that we are unable to complete, we will inform you as soon as possible.
Screening Solutions
When any service we utilize shuts down, we will notify all affected organizations and work with them to continue service with limited disruption. Our goal is to continue to provide comprehensive background screening services to you, our valued partners.
Contacting Us
Throughout the COVID-19 pandemic, we will endeavor to provide our high level of fast, friendly and professional service. You may contact us from 5am to 6pm PT via email and live chat.
We are also available at 800-838-4804 from 7am to 4pm PT.
If we have any changes to our hours of operation, we will update them here immediately.
Thank You
Thank you for your patience during this unprecedented situation.
Stay safe and thank you for visiting Backgrounds Online.
