COVID-19: What To Expect From Backgrounds Online​

Last Updated: March 27, 2020
We’re doing everything possible to provide essential screening services while keeping our team safe during this difficult time.
Backgrounds Online | Last Updated: March 27, 2020


Last Updated: March 27, 2020
We’re doing everything possible to provide essential screening services while keeping our team safe during this difficult time.

How Backgrounds Online Is Operating

Like every business, we’re working hard to keep up with the rapid changes brought on by the COVID-19 pandemic. Though we will be impacted, our goal is to continue to provide superior service, limit personal risks for our team and adhere to federal, state and local guidelines. We are currently:

  • Allowing members of our team to telecommute.
  • Monitoring the status of courthouses and third-party data providers.
  • Following all best practices recommended by the CDC and other reputable organizations.
  • Updating this blog entry as needed to keep you informed.

Pennsylvania Motor Vehicle Records Delayed

Employees at the Pennsylvania Department of Motor Transportation (DMT) will work remotely until at least March 31, 2020. They will be unable to process motor vehicle record requests during that time.

The DMT hopes to resumes standard processing of motor vehicle record requests on March 31.

Current Court Closures

New closures will be highlighted in yellow.

County State Date of Closure Length of Closure
Pulaski AR 03/16/2020 2 Weeks
Sebastian AR 03/24/2020 Unknown
Washington AR 03/24/2020 Unknown
Alameda CA 03/17/2020 Through 04/07
Calaveras - Delayed CA 03/20/2020 Unknown
Contra Costa - Delayed CA 03/16/2020 Through 04/01
El Dorado - Delayed CA 03/17/2020 Unknown
Fresno - Delayed CA 03/20/2020 Unknown
Humbolt CA 03/25/2020 Unknown
Lake CA 03/17/2020 Unknown
Los Angeles - Delayed CA 03/17/2020 Through 03/19
Marin - Delayed CA 03/17/2020 Through 04/07
Orange - Delayed CA 03/17/2020 Unknown
Riverside - Delayed CA 03/20/2020 Unknown
Sacramento - Delayed CA 03/20/2020 Unknown
San Bernardino - Delayed CA 03/17/2020 Through 04/02
San Diego - Delayed CA 03/17/2020 Through 04/05
San Francisco CA 03/17/2020 Through 04/15
San Joaquin - Delayed CA 03/17/2020 Through 04/06
San Luis Obispo - Delayed CA 03/20/2020
San Mateo CA 03/17/2020 Through 04/07
Santa Barbara CA 03/17/2020 Through 04/03
Santa Clara CA 03/17/2020 Unknown
Sierra - Delayed CA 03/17/2020 Unknown
Solano CA 03/17/2020 Unknown
Tehama CA 03/25/2020 Unknown
Tulare CA 03/17/2020 Unknown
Ventura - Delayed CA 03/17/2020 Unknown
Yolo - Delayed CA 03/17/2020 Unknown
All Counties - Delayed CT 03/26/2020 Unknown
District of Columbia DC 03/23/2020 Unknown
Taylor FL 03/23/2020 Unknown
Butts GA 03/19/2020 Unknown
Clay GA 03/25/2020 2 Weeks
Clayton - Delayed GA 03/16/2020 2 Weeks
Clinch GA 03/19/2020 Unknown
Cobb - Delayed GA 03/19/2020 Unknown
Coffee GA 03/25/2020 Unknown
Columbia - Delayed GA 03/16/2020 2 Weeks
Coweta - Delayed GA 03/19/2020 Unknown
Fanin GA 03/17/2020 Through 04/02
Greene GA 03/25/2020 Unknown
Gwinnett - Delayed GA 03/19/2020 Unknown
Hancock GA 03/25/2020 Unknown
Haralson GA 03/19/2020 30 Days
Henry GA 03/16/2020 2 Weeks
Jefferson GA 03/17/2020 Through 04/02
Johnson GA 03/25/2020 Unknown
Lawrence GA 03/25/2020 Unknown
Long GA 03/25/2020 Unknown
Lee - Delayed GA 03/19/2020 Unknown
McIntosh GA 03/16/2020 30 Days
Murray GA 03/19/2020 Unknown
Newton GA 03/19/2020 Unknown
Polk GA 03/17/2020 Through 04/16
Putnam GA 03/25/2020 Unknown
Rabun GA 03/25/2020 Unknown
Randolph GA 03/25/2020 Unknown
Richmond - Delayed GA 03/19/2020 Unknown
Spalding - Delayed GA 03/19/2020 Unknown
Terrell GA 03/25/2020 Unknown
Treutlen GA 03/25/2020 Unknown
Washington GA 03/19/2020 Unknown
All Counties - Delayed HI 03/24/2020 Through 04/20
Cook - Delayed IL 03/23/2020 Unknown
Hancock IL 03/24/2020 Unknown
Bath KY 03/17/2020 Unknown
Bullitt KY 03/17/2020 Unknown
Boyd KY 03/16/2020 Unknown
Boyle KY 03/18/2020 Through 04/01
Butler KY 03/20/2020 Unknown
Calloway KY 03/16/2020 2 weeks
Carter KY 03/16/2020 Unknown
Christian KY 03/26/2020 Unknown
Clark KY 03/16/2020 Unknown
Clay KY 03/24/2020 Unknown
Clinton KY 03/16/2020 Unknown
Crittenden KY 03/20/2020 Unknown
Daviess KY 03/17/2020 Through 04/01
Estill KY 03/19/2020 Unknown
Floyd KY 03/17/2020 Through 04/01
Graves KY 03/20/2020 Unknown
Grayson KY 03/20/2020 Unknown
Green KY 03/17/2020 Through 04/01
Greenup KY 03/16/2020 Unknown
Hancock KY 03/20/2020 Unknown
Hardin KY 03/16/2020 3 weeks
Harlan KY 03/16/2020 Unknown
Harrison KY 03/16/2020 Unknown
Hopkins KY 03/16/2020 Unknown
Johnson KY 03/25/2020 Unknown
Knott KY 03/20/2020 Unknown
Knox KY 03/19/2020 Unknown
Leslie KY 03/20/2020 Unknown
Letcher KY 03/20/2020 Unknown
Lincoln KY 03/20/2020 Unknown
Magoffin KY 03/20/2020 Unknown
Marion KY 03/16/2020 Unknown
Marshall KY 03/16/2020 2 weeks
Mason KY 03/17/2020 Through 04/01
McCracken KY 03/16/2020 Unknown
McCreary KY 03/20/2020 Unknown
McLean KY 03/16/2020 Unknown
Menifee KY 03/26/2020 Unknown
Mercer KY 03/19/2020 Unknown
Monroe KY 03/19/2020 Unknown
Montogmery KY 03/17/2020 Unknown
Morgan KY 03/16/2020 Unknown
Muhlenberg KY 03/19/2020 Unknown
Ohio KY 03/17/2020 Through 04/01
Owen KY 03/19/2020 Unknown
Pendleton KY 03/17/2020 Through 04/01
Pike KY 03/26/2020 Unknown
Powell KY 03/19/2020 Unknown
Robertson KY 03/19/2020 Unknown
Rowan KY 03/19/2020 Unknown
Scott KY 03/19/2020 Unknown
Simpson KY 03/19/2020 Unknown
Spencer KY 03/20/2020 Unknown
Taylor KY 03/17/2020 Unknown
Trimble KY 03/19/2020 Unknown
Union KY 03/16/2020 Unknown
Warren KY 03/17/2020 Through 04/01
Washington KY 03/16/2020 Unknown
Wayne KY 03/20/2020 Unknown
Webster KY 03/20/2020 Unknown
Wolf KY 03/23/2020 Unknown
Woodford KY 03/17/2020 Unknown
Allen LA 03/18/2020 At least until 04/13
Acadia LA 03/25/2020 Unknown
Bienville LA 03/25/2020 Unknown
Caldwell LA 03/25/2020 Unknown
Cameron LA 03/18/2020 Unknown
Catahoula LA 03/25/2020 Unknown
Concordia LA 03/25/2020 Unknown
Franklin LA 03/25/2020 Unknown
Jefferson Davis LA 03/20/2020 Unknown
La Salle LA 03/25/2020 Unknown
Livingston LA 03/25/2020 Unknown
Richland LA 03/25/2020 Unknown
St. Helena LA 03/25/2020 Unknown
St. James LA 03/23/2020 Unknown
St. John the Baptist LA 03/23/2020 Unknown
St. Mary - Delayed LA 03/24/2020 Unknown
Vernon LA 03/25/2020 Unknown
All Courts MA 03/16/2020 Through 04/06
All Courts MD 03/16/2020 Unknown
Eaton MI 03/17/2020 Through 04/06
Delta MI 03/23/2020 Unknown
Genesee MI 03/19/2020 Unknown
Hillsdale MI 03/23/2020 Unknown
Ionia MI 03/19/2020 Through 04/06
Iosco MI 03/23/2020 Unknown
Jackson MI 03/19/2020 Through 04/06
Kalamazoo MI 03/17/2020 Through 04/06
Lenawee MI 03/23/2020 Unknown
Macomb MI 03/19/2020 Unknown
Marquette MI 03/25/2020 Unknown
Muskegon MI 03/17/2020 Through 04/06
Oakland MI 03/19/2020 Unknown
Oceana MI 03/25/2020 Unknown
Roscommon MI 03/24/2020 Unknown
Sanilac MI 03/25/2020 Unknown
Tuscola MI 03/25/2020 Unknown
Franklin MS 03/27/2020 Unknown
Hancock MS 03/27/2020 Unknown
Hinds - Delayed MS 03/17/2020 Unknown
Itawamba MS 03/18/2020 Unknown
Leake - Delayed MS 03/17/2020 Unknown
Lee MS 03/27/2020 Unknown
Leflore MS 03/27/2020 Unknown
Monroe MS 03/27/2020 Unknown
Panola MS 03/27/2020 Unknown
Pike MS 03/27/2020 Unknown
Prentice MS 03/27/2020 Unknown
Tallahatchie MS 03/27/2020 Unknown
Union MS 03/27/2020 Unknown
Warren - Delayed MS 03/27/2020 Unknown
Yellowstone MT 03/25/2020 Unknown
All Courts NC 03/16/2020 30 days
All Courts NJ 03/17/2020 Unknown
Albany NY 03/18/2020 Unknown
Cattaraugus NY 03/17/2020 Through 03/31
Clinton KY 03/26/2020 Unknown
Delaware NY 03/24/2020 Unknown
Essex NY 03/23/2020 Through 04/06
Franklin NY 03/17/2020 Unknown
Greene NY 03/23/2020 Through 04/06
NY OCA - Delayed NY 03/17/2020 Unknown
Otsego NY 03/18/2020 Unknown
Schenectady NY 03/17/2020 Through 03/20
Schoharie - Delayed NY 03/17/2020 Through 03/31
Tioga NY 03/24/2020 Unknown
Tompkins KY 03/26/2020 Unknown
Washington NY 03/19/2020 Unknown
Wayne KY 03/26/2020 Unknown
Yates NY 03/20/2020 Unknown
Harrison OH 03/20/2020 Unknown
All Courts PA 03/26/2020 Unknown
Bradley TN 03/16/2020 Through 04/01
Chester TN 03/23/2020 Unknown
Cheatham TN 03/19/2020 Through 04/03
Coffee TN 03/17/2020 Unknown
Decatur TN 03/23/2020 Unknown
Dickson TN 03/23/2020 Through 03/26
Giles - Delayed TN 03/17/2020 Through 04/01
Grundy TN 03/17/2020 Through 04/01
Hardeman TN 03/23/2020 2 Weeks
Hardin TN 03/23/2020 Unknown
Henderson TN 03/16/2020 Through 04/06
Henry TN 03/23/2020 Unknown
Lake TN 03/19/2020 Through 04/01
Lewis TN 03/18/2020 Unknown
Loudon TN 03/16/2020 Through 04/01
Madison TN 03/23/2020 Unknown
McMinn TN 03/16/2020 Through 03/31
Polk TN 03/16/2020 Through 04/01
Robertson TN 03/19/2020 Through 04/01
Sequatchie - Delayed TN 03/16/2020 Through 04/01
Shelby - Delayed TN 03/27/2020 Unknown
Stewart TN 03/16/2020 Through 04/01
White TN 03/23/2020 Unknown
Bailey TX 03/24/2020 Unknown
San Augustine TX 03/24/2020 Unknown
Shelby TX 03/24/2020 Unknown
All Courts - Delayed VT 03/17/2020 Through 03/30
All Courts WV 03/23/2020 Unknown

Business Disruptions

In addition to court closures, many businesses have temporarily shut down or decreased hours at this time. This can affect our ability to obtain verifications from employers and educational institutions.

While it is not possible to create a list of businesses that are currently disrupted, if you submit a verification request that we are unable to complete, we will inform you as soon as possible.

Screening Solutions

When any service we utilize shuts down, we will notify all affected organizations and work with them to continue service with limited disruption. Our goal is to continue to provide comprehensive background screening services to you, our valued partners.

Contacting Us

Throughout the COVID-19 pandemic, we will endeavor to provide our high level of fast, friendly and professional service. You may contact us from 5am to 6pm PT via email and live chat.

We are also available at 800-838-4804 from 7am to 4pm PT.

If we have any changes to our hours of operation, we will update them here immediately.

Thank You

Thank you for your patience during this unprecedented situation.

Stay safe and thank you for visiting Backgrounds Online.