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Last Updated: January 19, 2022
We’re doing everything possible to provide essential screening services while keeping our team safe during this difficult time.

How Backgrounds Online Is Operating

Like every business, we’re working hard to keep up with the rapid changes brought on by the COVID-19 pandemic. Though we will be impacted, our goal is to continue to provide superior service, limit personal risks for our team and adhere to federal, state and local guidelines. We are currently:

• Allowing members of our team to telecommute.
• Monitoring the status of courthouses and third-party data providers.
• Following all best practices recommended by the CDC and other reputable organizations.
• Updating this blog entry as needed to keep you informed.

Current Court Closures

New closures will be highlighted in yellow.

County	State	Status
Crittenden	AR	Delayed
Jefferson	AR	Delayed
Washington	AR	Delayed
Contra Costa	CA	Delayed
El Dorado	CA	Delayed
Kern	CA	Delayed
Kings	CA	Delayed
Los Angeles	CA	Delayed
Marin	CA	Delayed
Mariposa	CA	Delayed
Riverside	CA	Delayed
San Bernardino	CA	Delayed
San Diego	CA	Delayed
San Joaquin	CA	Delayed
Santa Barbara	CA	Delayed
Santa Clara	CA	Delayed
Solano	CA	Delayed
Ventura	CA	Delayed
Washington	DC	Delayed
Baldwin	GA	Delayed
Bibb	GA	Delayed
Carroll	GA	Delayed
Clayton	GA	Delayed
Columbia	GA	Delayed
DeKalb	GA	Delayed
Dougherty	GA	Delayed
Fayette	GA	Delayed
Fulton	GA	Delayed
Madison	GA	Delayed
Seminole	GA	Delayed
Thomas	GA	Delayed
Wayne	GA	Delayed
Cook	IL	Delayed
St. Clair	IL	Delayed
Will	IL	Delayed
Gallatin	KY	Closed
Graves	KY	Closed
St. John the Baptist	LA	Closed
All Courts	MA	Delayed
All Courts	MD	Closed
Baraga	MI	Closed
Barry	MI	Closed
Bay	MI	Closed
Branch	MI	Closed
Cass	MI	Closed
Charlevoix	MI	Closed
Cheboygan	MI	Closed
Chippewa	MI	Closed
Crawford	MI	Closed
Emmet	MI	Closed
Genesee	MI	Delayed
Gladwin	MI	Closed
Hillsdale	MI	Closed
Houghton	MI	Closed
Iosco	MI	Closed
Iron	MI	Closed
Jackson	MI	Closed
Kalkaska	MI	Closed
Kent	MI	Delayed
Mason	MI	Closed
Missaukee	MI	Closed
Montmorency	MI	Closed
Oakland	MI	Delayed
Oceana	MI	Closed
Otsego	MI	Closed
Sanilac	MI	Closed
Schoolcraft	MI	Closed
Van Buren	MI	Closed
Washtenaw	MI	Delayed
Wayne	MI	Delayed
Wexford	MI	Closed
Harrison	MS	Delayed
Carbon	MT	Delayed
Lewis and Clark	MT	Delayed
Silver Bow	MT	Delayed
Yellowstone	MT	Closed
All Courts	NC	Delayed
Pershing	NV	Delayed
Williams	OH	Delayed
All Courts	PA	Delayed
All Courts	PR	Delayed
Coffee	TN	Delayed
Davidson	TN	Delayed
Henderson	TN	Delayed
Lake	TN	Closed
Robertson	TN	Delayed
Rutherford	TN	Delayed
Shelby	TN	Delayed
Lubbock	TX	Delayed
Greenbrier	WV	Delayed
Jackson	WV	Delayed
Monongalia	WV	Delayed

Business Disruptions

In addition to court closures, many businesses have temporarily shut down or decreased hours at this time. This can affect our ability to obtain verifications from employers and educational institutions.

While it is not possible to create a list of businesses that are currently disrupted, if you submit a verification request that we are unable to complete, we will inform you as soon as possible.

Screening Solutions

When any service we utilize shuts down, we will notify all affected organizations and work with them to continue service with limited disruption. Our goal is to continue to provide comprehensive background screening services to you, our valued partners.

Contacting Us

Throughout the COVID-19 pandemic, we will endeavor to provide our high level of fast, friendly and professional service. You may contact us from 5am to 6pm PT via phone or at 800-838-4804, email.

If we have any changes to our hours of operation, we will update them here immediately.

Thank You

Thank you for your patience during this unprecedented situation.